Change account to 5 users for BitBucket OnDemand

We currently have the BitBucket OnDemand account for 10 Users. Currently, we are below the 5 Users threshold. How can I configure the level to the free account, 5 or fewer Users? Is this something that could only be done if I contact Atlassian through customer service?

1 answer

1 accepted

0 votes
Accepted answer

I bet you can also downgrade with:

Manage team
 > Plans and billing
  > Change plan

Thats a negative. I was very hopeful and it seemed like it should work. The Change Plans redirected me to my.atlassian.com/ondemand/configure page, and the lowest available BitBucket option is still 10 users. =/

The you have to contact Atlassian support.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 06, 2018 in Bitbucket

Upgrade Best Practices

Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...

433 views 6 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you