Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Hi guys,

I'm trying to follow the tutorial here

When i triy to input the url i get this response

"The add-on server wasn't able to authorize your request. Try again, or contact the add-on vendor for help."

I can access the atlassian-connect.json through the browser so the ssh tunnel is working. Any clue of what is going on?


1 answer

1 accepted

1 vote
Answer accepted

All right, just in case someone else gets this problem too.

I was usingg remote tunneling using a custom ec2 instance. So i wasnt able to use https. Using ngrok with https solved the error i posted above.

Now the documentation should be updated. You need to modify the "key" key inside the json that the example app creates. There is an error about this displayed but is not clear enough IMO.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bitbucket

New improvements to user management in Bitbucket Cloud 👥

Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...

3,734 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you