I have important repositories under this e-mail. It's retired, and I did not realize that my Bitbucket and Atlassian accounts were tied to it until just now. When I log into Bitbucket and click on my account tile, it tells me that I'm using A DIFFERENT E-MAIL which is NOT RETIRED... However, I can't seem to link my Atlassian account to that account because it's not the e-mail I signed up with - it forces me to try to link the accounts using the retired address. I can't log a support ticket because I'm not a paying customer.
Hi Josiah - Sorry for the issue. Do you see a "Don't have access to that email? Try another" link on the migration screen? If yes, click that to use a different email address.
If the issue persists, can you send an email to email@example.com? We're happy to help.
Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...
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