Cannot login to Bitbucket using Atlassian ID

I am unable to login to Bitbucket, using my Atlassian ID (e-mail and password), I simply get the following message:

The email address or password you entered is incorrect.

 

I know the e-mail/password combination is good, because I have no trouble logging into JIRA.

I have tried resetting the password (which redirects me to the Atlassian ID password reset page), and after a successful password reset I am logged into Bitbucket - but if I sign out and back in again (with the new password) I receive the aforementioned error message again.

I don't know what to try next, to fix this issue. Any advise? 

1 answer

1 accepted

It seems to have "resolved" itself, I don't know if this is simply due to propagation of password changes to related services.

Suggest an answer

Log in or Join to answer
Community showcase
Piotr Plewa
Published Dec 27, 2017 in Bitbucket

Recipe: Deploying AWS Lambda functions with Bitbucket Pipelines

Bitbucket Pipelines helps me manage and automate a number of serverless deployments to AWS Lambda and this is how I do it. I'm building Node.js Lambda functions using node-lambda&nbsp...

716 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot