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Cannot log in

Palle Pedersen
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August 3, 2023

I get the error "We couldn't log you in" when I try to log in. It's the same in Firefox, Chrome, and Edge.

1 answer

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Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 8, 2023

Hi @Palle Pedersen,

Welcome to the community.

I checked your Bitbucket Cloud account on our end.
I can see that it is marked as a "Dormant" account due to not logging in for a long period of time.
I went ahead and reactivated it.
You should be able to log in now.

If you're having issues logging in, try to reset your password using this link. -

Hope it helps and let me know how it goes.

Mark C

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