Cannot access Bitbucker Server via SSH

Hi all,

I'm self-hosting Bitbucket Server and several other Atlassian tools on an Ubuntu VM. I'm using Apache as a reverse proxy as outlined in Atlassian documentation. Everything's running fine except for Bitbucket's SSH. I've enabled SSH in the settings and configured a repository with an access key. I've opened port 7999 in my Azure firewall.

I understand Bitbucket runs a separate Apache process on port 7999 for SSH. This is confirmed by checking with netstat. My Apache reverse proxy is not configured to handle 7999 in any way.

When attempting to connect to Bitbucket with

ssh git@bitbucket.organisation.com:7999

the operation times out. Similarly, trying to clone the repo I have configured with an SSH access key with

git fetch ssh://git@bitbucket.organisation.com:7999/project/project.git

fails with

ssh: connect to host bitbucket.organisation.com port 7999: Connection timed out

Any tips?

1 answer

1 accepted

In writing this out I suddenly realised that the server setup has the built in firewall ufw enabled. 

$ sudo ufw allow 7999

solved my problem. I'm kicking myself but hopefully this post will help someone else out one day.

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