Can´t fetch or push to remote repository using sourceTree and Stash

Annicka Rosengren July 1, 2014

Suddenly several of our developers can fetch or push to the remote repository.

It has worked before and is still working for other developers.

They get permission denied (public key). fatal could not read from the remote repository

This is strange as it has worked for them before

Any advice how to solve the problem

3 answers

1 accepted

1 vote
Answer accepted
Annicka Rosengren August 18, 2014

This was caused by problems with ssh keys. Now we use http instead

0 votes
Michael Heemskerk
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 2, 2014

Hi Annicka,

I'd advise you to open a support request at https://support.atlassian.comand create and upload a support zip (Administration > Support Tools > Support Zip). That will allow our support engineers to have a look at your logs and sort out what might have gone wrong.

Cheers,

Michael

0 votes
possibly July 1, 2014

"permission denied (public key)" means the server is rejecting their connection. Their could be a number of reasons. Check for typos. Verify that you have a private key generated and loaded into ssh: 'ssh add -l'. If that command does not print anything, you will need to load an existing SSH key by running 'ssh-add path/to/key'

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