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Can't create pull requests, web page is loading indefinitely

V-ampire
V-ampire January 31, 2022

 

1.jpgWhen I try to create PR this happens - indefinitely loading

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V-ampire
V-ampire February 2, 2022

@Brant Schroeder I tried Chrome and Firefox - the same results. No chanches happened after clearing cache.

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Brant Schroeder
Brant Schroeder
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January 31, 2022

@V-ampire Welcome to the Atlassian community

What browser are you using?  Have you tried clearing your cache?  Have you tried a different browser?

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Brant Schroeder
Brant Schroeder
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February 2, 2022

@V-ampire are others having the same issue?

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V-ampire
V-ampire February 2, 2022

@Brant Schroeder No, but I working from home and my colleagues are not next to me

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Brant Schroeder
Brant Schroeder
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February 2, 2022

@V-ampire since you are on cloud I would suggest submitting a support request to Atlassian here: https://support.atlassian.com/contact/  They can check your account and make sure that there is nothing wrong.

I would also suggest that you make sure you do not have an anti-virus or firewall program preventing connectivity.  I would suggest trying on a different computer or on a different network if possible.    

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