Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't create a repository since upgrade to 7.7- request not supported

Edited

When I try to create a new repository under either an existing project or a new project I get an error saying the repository could not be created.  

I have searched the forums and googled, and can't seem to find any ideas on the cause.

Any suggestions would be greatly appreciated!

The log contains the following (trimmed, full log upon request)

..."POST /projects/JC/repos HTTP/1.1" c.a.s.i.s.git.command.CreateCommand Creating repository for JC/utilityapps (73)
..."POST /projects/JC/repos HTTP/1.1" c.a.s.i.s.git.command.CreateCommand JC/utilityapps[73]: No default branch was specified; will accept Git's default
..."POST /projects/JC/repos HTTP/1.1" c.a.s.i.s.git.command.CreateCommand Configuring repository for JC/utilityapps (73)
..."POST /projects/JC/repos HTTP/1.1" c.a.s.i.s.git.command.CreateCommand Cleaning up partially-created repository for JC/utilityapps (73)
..."POST /projects/JC/repos HTTP/1.1" c.a.s.i.r.DefaultRepositoryService Could not create repository JC/utilityapps
com.atlassian.bitbucket.scm.CommandFailedException: JC/utilityapps could not be created.
at com.atlassian.stash.internal.scm.git.command.CreateCommand.newCommandFailedException(CreateCommand.java:43)
at com.atlassian.stash.internal.scm.git.command.AbstractCreateCommand.configureRepository(AbstractCreateCommand.java:122)
...
... 363 frames trimmed
Caused by: java.nio.file.FileSystemException: E:\Atlassian\ApplicationData\Bitbucket\shared\data\repositories\73\repository-config -> E:\Atlassian\ApplicationData\Bitbucket\shared\data\repositories\73\repository-config.lock: The request is not supported.

 

Running as a service on Windows Server 2019 with MS SQL Server.  Please ask for any other details that you may need to help me find the solution.

Thanks for any assistance,

Jerome.

2 answers

1 accepted

0 votes
Answer accepted

I am still unable to resolve this issue.  Without being able to create new repositories, and with no support available from Atlassian, Bitbucket is useless.  I feel my only option is to switch to a different product.

0 votes

Hi Jerome,

Searching for

The request is not supported

seems to suggest that this is a fairly common issue on Windows with a variety of possible causes, including certain fix packs, overzealous antivirus software or corrupted installations.

 

Cheers,

Christian

Premier Support Engineer

Atlassian

Hi Christian,

I'm not sure where you are searching?

My search results took me down several paths, that all lead to no solution.  I checked permissions on the folders, the service account the processes are running as. I checked the values for a few config options, and nothing I have tried has changed the error.

I never saw any results for fix packs, or antivirus software.  A corrupt install is possible, but I did not see a result for that either.   While troubleshooting this issue, I did upgrade to 7.7.0 without any issues. Does that mean I have a non-corrupt install?

I wish a paid support option was available for "Starter" license, as I would gladly pay for a an incident support.

If you could maybe send a few ideas or a link to how you searched, that might help me?

Thanks for the assist!

Jerome.

Thanks for the lack of follow-up @Christian...

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
7.7.0
TAGS
Community showcase
Published in Bitbucket

New improvements to user management in Bitbucket Cloud 👥

Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...

3,719 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you