Can a plan be transferred to a team from a account

We bought a plan for our company and it's now connected to a account and not to team where we wanted it. Is it possible to move the plan to team?

1 answer

0 votes

Hi Paul,

You can transfer the plan the following way:

  1. Log in to the Bitbucket account that you bought this plan for
  2. Go to the avatar on the top right corner, and select 'Bitbucket Settings'
  3. Select 'Plan Details' from the left hand column
  4. Change the plan for this account to the free 5 user plan

Afterwards:

  1. If this account is an admin to the team, go to the menu 'Teams >> <name_of_the_team>'
  2. Select 'Manage Team' from the top right corner
  3. Select 'Plan Details' from the left hand column
  4. In there, you can buy the plan for the team instead

Please, let us know if you need anything further.

Cheers,
Theodora

 

 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 06, 2018 in Bitbucket

Upgrade Best Practices

Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...

432 views 6 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you