In Jira core, you can create a branch from an issue. Is it the same with issues created in the Jira Service Desk? I can't find anything that confirms or denies it. We are not seeing it initially and we're wondering if there is a solid integration technique we're missing.
It is not possible. Software Development functionality is tied to Software Projects ONLY.
A project CANNOT BE BOTH a Software and Service Desk project.
You don't want to mix them: You're setting yourself up for failure if you do.
A: It doesn't work.
B: You're mixing the use-cases together, between two distinct processes.
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