Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

CANT Receive invitation email

finsa I'm New Here Jun 14, 2020

Hello..

My friend try to invite me to a repository.

 

But I couldn't get invitation email never.

I checked spam mail box as well, but no mails get arrived from bitbucket.org

Please help me to solve this problem.

Thanks..

2 answers

Hi Finsa

To receive email notifications  make sure the email notifications go to your primary email. If you have multiple email addresses defined for your accounts, only the primary email address receives notifications.

To make sure you have everything set,

  1. From the avatar in the bottom left, click Personal settings.
  2. Click Notifications under General.
  3. Depending on your current setting, click Enable email or Disable email.
    When email is disabled, the Email me about settings aren't available.

You should be able to receive the notifications.Also check this link  https://confluence.atlassian.com/adminjiracloud/creating-a-notification-scheme-776636401.html

Thanks,

Maureen.

0 votes

Hello and welcome to the community!

I checked in our system and I saw that there is a hard bounce event for the email you used to post this question.

There might have been an attempt to create an account or send an invitation before this email was operational. The hard bounce informs us that the email does not exist and in this case it is placed in a suppression list, as we no longer try to resend to non-existing emails.

I went ahead and removed the email from the suppression list, could you please ask your friend to try resending the invitation now?

A new invitation needs to be sent, as the previous ones were dropped.

Please feel free to let me know if things are ok now or if you're still facing issues.

Kind regards,
Theodora

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
Community showcase
Published in Bitbucket

Powering DevOps with Bitbucket Server & Data Center

Hi everyone, The Cloud team recently announced 12 new DevOps features that help developers ship better code, faster   ! While we’re all excited about the new improvements to Bitbucket ...

1,886 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you