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We are trying to deploy self-hosted runners  and one of our pipelines always seems to fail in the same point, while pushing to GCP, with the below error message:

[2021-08-30 20:55:38,173] An error occurred whilst getting the runner.
java.util.concurrent.TimeoutException: null
at rx.internal.operators.OperatorOnErrorResumeNextViaFunction$4.onError(
... 14 common frames omitted
Wrapped by: STARGATE_BITBUCKETCI_REST_SERVICE_GET_WORKSPACE_RUNNER timed-out and no fallback available.


Other images are pushed just fine.

Any ideas why this might happen?

1 answer

1 accepted

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Answer accepted

After further troubleshooting, this just seems to be a problem on our end regarding our network's MTU. The timeout error (originated in one of the runner dependencies) was just a symptom of packets not being replied due to our networking issues. After adjuting the MTU settings in our servers we were able to solve this problem.

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