Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Bitbucket mentions only display username and not full name

When creating a mention for a user (i.e. in Pull Requests), immediately after typing the @ symbol I get a nice menu to find the user I wish to mention, including their full name and e-mail address.  As soon as I select the user from the proposal list, it is replaced by '@username' which in our organization is a random jumble of characters that is meaningless to most users.   After clicking on the "Comment" button, the '@username' persists without being replaced by the full name.  In addition, the mention with the '@username' is not hyperlinked to their profile.

The only on-line documentation or screenshots I could find seem to indicate that the full name of the user is displayed after posting the comment.

Firstly, is the expected behavior for a nice hyperlinked fullname supposed to be displayed?  Secondly, any ideas on troubleshooting?

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bitbucket

Git push size limits are coming to Bitbucket Cloud starting April 4th, 2022

Beginning on April 4th, we will be implementing push limits. This means that your push cannot be completed if it is over 3.5 GB. If you do attempt to complete a push that is over 3.5 GB, it will fail...

2,179 views 2 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you