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Bitbucket error after upgrade from 5.4 to 5.5

William Castillo Oct 25, 2017

A fatal error has occurred

The following problems occurred, which prevents Atlassian Bitbucket from starting:

  • Required plugin com.atlassian.crowd.embedded.admin has failed to start
  • Required plugin com.atlassian.plugins.atlassian-nav-links-plugin has failed to start
  • Required plugin com.atlassian.bitbucket.server.bitbucket-rest has failed to start
  • Required plugin com.atlassian.applinks.applinks-plugin has failed to start
  • Required plugin com.atlassian.troubleshooting.plugin-bitbucket has failed to start
  • Required plugin com.atlassian.plugins.atlassian-plugins-webresource-rest has failed to start
  • Required plugin com.atlassian.upm.atlassian-universal-plugin-manager-plugin has failed to start
  • Required plugin com.atlassian.stash.ssh-plugin has failed to start
  • Required plugin com.atlassian.plugins.atlassian-plugins-webresource-plugin has failed to start
  • Required plugin com.atlassian.oauth.serviceprovider has failed to start
  • Required plugin com.atlassian.plugins.rest.atlassian-rest-module has failed to start

1 answer

0 votes
Ana Retamal Ortiz Atlassian Team Oct 26, 2017

Hi William, can you try running Bitbucket Server as a service? You can follow the documentation at  Running Bitbucket Server as a Linux Service.

If you're still getting the same error after this, please let us know what are the specs of your machine and see if you have any <BitbucketInstallationDir>/log/catalina.out file that you can share?

Regards,

Ana

William Castillo Oct 28, 2017

VPS 8 core Xeon, 16 GB RAM, 100GB HDD. Still issue there.

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