Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Bitbucket changed my plan from Free to Temporary Plan

A couple of months ago I received this email:

 

Important information from Bitbucket
Your Bitbucket plan has changed
The plan on the Bitbucket workspace, Team XXXX, has changed from Free to Temporary Plan.

Thanks,
The Bitbucket Team

 

I didn't give it much attention then, now I realize the workspace XXXX is gone, with all repos inside.

 

What happened? Does anybody know?

1 answer

1 accepted

0 votes
Answer accepted

Hi @Frederico F Costa ,

The change of a billing plan to Temporary is due to a bug in our system, when someone attempts to delete a workspace and the deletion event times out (this happens rarely, most of the times the deletion should complete without an issue).

When the bug occurs, the deletion does not get completed and the workspace's billing plan switches to Temporary.

If you did not take any action, then another admin of this workspace attempted to delete it and ran into this bug.

If the workspace is not available at the moment, I assume that they attempted the deletion again and the next time it was successful.

I would suggest reaching out to the other admin(s) of this workspace and ask who performed the deletion.

Please feel free to let me know if you have any questions.

Kind regards,
Theodora

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Bitbucket

📣 Calling Bitbucket Data Center customers to participate in research

Hi everyone, Are you Bitbucket DC customer? If so, we'd love to talk to you! Our team wants to dive deep to understand your long-term plans regarding Bitbucket DC and Atlassian Cloud. Do you plan...

192 views 2 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you