Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Bitbucket app password login fails after merge and I have no recovery code

Björn Ohlsson May 10, 2017

I hade a Bitbucket account with two steps verification enabled and it used to work just fine.

  1. Now I tried to login to bitbucket
  2. Was asked if I wanted to associate with another email account and so I did.
    1. I have another Atlassian account that I picked.
  3. Tried to enter the two steps verification code but it fails
  4. Now when I'm trying to login with the old account it does not exist.
  5. The verification code that i get from my fone app is associated with the old user id that now is gone

Unfortunaly I have no recovery code.

And I can not get it from my command line with ssh.... (my computer wipet out and now  clean menaing no keys left)

I wonder, is it now impossible to log in?

Most greatful for any ansver!!

Is it possible to solve this?

 

1 answer

0 votes
Mike Melnicki
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 2, 2017

You can use your SSH key to generate recovery codes for two-factor authentication. Refer to Retrieve a recovery code through SSH

Björn Ohlsson June 3, 2017

Thansk for trying Michael Melnicki but as I stated in my question "And I can not get it from my command line with ssh.... (my computer wipet out and now  clean menaing no keys left)"

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events