Bitbucket PR incorrectly updating jira ticket Edited

This week we've had multiple occasions when a PR was merged but it then updated several unrelated tickets. We haven't changed anything in our Jira configuration for this, and in both cases I can't see any reason why the PR could be linked to the tickets it updated. Has something changed it bitbucket that could affect this? 

2 answers

0 vote
Gary Sackett Atlassian Team Aug 31, 2017

Hi Fraser,

I went ahead and created a support ticket for you at since we will need to dig in to this, and do not want you to ahve to expose any company data.


Hi there,

I have the same problem. 

A PR was created in BitBucket. This PR is now attached to multiple unrelated JIRA tickets. There is no mention of the unrelated tickets in any of the commits pertaining to the PR.

Could do with solving this quite urgently as it's causing a massive headache working out which tickets have actually been merged and which are still under review.

Gary Sackett Atlassian Team Feb 23, 2018

Hi Lee,

Could you please open a support issue at, and our team will dig in to this for you.


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