BitBucket service fails when starting

rcotromano January 9, 2018

Please assist. I tried installing the program twice and get this error.

 

 

The Atlassian Bitbucket AtlassianBitbucket service terminated with the following service-specific error:
Incorrect function.

1 answer

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somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 9, 2018

Hi Richard,

  • Are you running this on Windows or Linux?
  • What database are you running on the backend?

I see this most commonly on Windows systems and there is a great article that usually helps titled  Bitbucket Server service (64-bit) fails to start - not a valid Win32 application:

Cause

  1. You have a 64-bit OS and you skipped the custom changes that have to be done to your new installation.
  2. There is a mismatch between the Java JVM (32-bit) and the Bitbucket Server binary (64-bit).

If you are using Windows follow the steps in Bitbucket Server service (64-bit) fails to start - not a valid Win32 application and let us know if that helps.

Cheers,

Branden

rcotromano January 9, 2018

Thanks so much Branden. I am running Jira on a Windows Server 2012 R2 VM. Backen DB is SQL. I'll take a look at that kb.

somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 9, 2018

Ok.  Let me know if that works out for you and we'll go from there.

CrownConsult May 16, 2018

Hi,

I am facing similar issue.But really cant find any help to fix it.Not a Bitbucket expert.

Following errors noted.

The Atlassian Bitbucket AtlassianBitbucket service terminated with the following service-specific error:
Incorrect function.

[2018-05-16 12:33:45] [info] [10160] Running 'AtlassianBitbucket' Service...
[2018-05-16 12:33:45] [info] [ 3720] Starting service...
[2018-05-16 12:33:45] [error] [ 3720] Failed creating java c:\program files\java\jre1.8.0_151\bin\server\jvm.dll
[2018-05-16 12:33:45] [error] [ 3720] The system cannot find the path specified.
[2018-05-16 12:33:45] [error] [ 3720] ServiceStart returned 1

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