Bamboo randomly disables plan branch builds

[Venkat]

When working with plan branches, bamboo randomly disables the builds which are triggered when creating a pull request. This slows the review process significantly down, as these builds are required to a pullmerge requests in our projects

Steps to reproduce:

• work with plan branches 
• bamboo randomly disables plan branch builds

Expected Result:

• Plan branch builds work as they did before 

Actual Result:

• Plan branches are disabled so they won't be triggered in pull requests

Additional info: _(hints, App screenshots, logs,...)

• https://ci.bsh-sdd.com/browse/CDR-DEV
• DO NOT SIMPLY ENABLE THE PLAN BRANCH BUILDS - this is what we did several times and it will not fix the issue

Team - Please suggest on above mentioned issue at the earliest.

            we did not see anything in the agent logs where build is running.

Hi Team - Any suggestions or inputs on this?

[Foong]

If the following SQL return a result with a date in DETECTED_DELETION_DATE, it means that the branch was deleted previously and recreate in Bitbucket again:

SELECT * FROM vcs_branch WHERE NAME='<branch_name>';

By default, DETECTED_DELETION_DATE should be NULL if the branch isn't deleted.

Use the following steps to set it back to NULL:

1. Shutdown Bamboo
2. Backup database for rollback purposes
3. Run the following SQL:

   UPDATE vcs_branch SET DETECTED_DELETION_DATE=NULL WHERE NAME='<branch_name>';

4. Restart Bamboo

[Igor Piskunov]

@Foong and what if the branch wasn't deleted? We're facing this issue in our team with absolutely new branches. As @Venkat already mentioned, it's happening randomly. I believe they're facing the same problem as we're.

It sounds like not an option to edit the database each time when the issue is happening.

Kindest Regards, 
Igor

[Foong]

Bamboo will only set DETECTED_DELETION_DATE data in the database when it has detected the branch deletion. 

You can create a Support Ticket at https://support.atlassian.com/contact/ if you want Support Team to check when the branch is deleted last time.