Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

2 email received for everything -Is there a way to update the email trigger for notifications-nore?

andorsch I'm New Here Mar 13, 2021

I am receiving 2 emails for every Pull Request is created with the same details from notifications-noreply@bitbucket.org

Also if the pull request gets updated, I am receiving 2 emails for "Commits push".

 

I am a default reviewer of every PR.

 

Is there a way to fix this?

Have someone faced this issue?

 

Thanks

1 answer

0 votes

Hi @andorsch and welcome to the community.

I haven't seen such an issue reported before and I am also unable to reproduce it.

It's strange that you are receiving emails for PR creation from notifications-noreply@bitbucket.org, as emails for PR creation should come from pullrequests-reply@bitbucket.org. It's the emails about new commits that come from notifications-noreply@bitbucket.org.

You can disable PR and commit notifications for a repo by going to the repo's Source page > 3 dots (...) at the top right corner > Manage notifications. However, even if you do that, you will still receive emails for PRs where you are added as a reviewer, since you are then automatically added as a watcher of this PR.

For further investigation on why you are receiving two emails instead of just one per event, I would suggest opening a ticket with the support team and include a screenshot of each of the duplicate emails you receive showing the content of both, so the support team can further investigate. The support ticket will be visible only to you and Atlassian staff.

You can open a support ticket via https://support.atlassian.com/contact/#/, in "What can we help you with" select "Technical issues and bugs" and then Bitbucket Cloud as product. You will also see an option to add attachments to the ticket, so you can add you screenshots.

Please feel free to let me know if you have any questions.

Kind regards,
Theodora

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Bitbucket

Calling any interview participants for Bitbucket Data Center

Hi everyone,  We are looking to learn more about development teams’ workflows and pain points, especially around DevOps, integrations, administration, scale, security, and the related challeng...

451 views 4 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you