Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Forgot recovery key and cant use phone

Edited
Deleted user Aug 07, 2019

Hi 

I entered in bitbucket login typed username and password. But i got new phone which i installed google authenticator for first time. In the old phone i have this barcode scanned and authenticated now i dont have it. I lost my recovery key. Please suggest me how to enter in to the bicbucket now i am unable to login in the bitbucket

1 comment

Hello @[deleted],

You can use the recovery codes Bitbucket gave you when you set up 2FA. Alternatively, if you still have your SSH key configured with Bitbucket, you can retrieve recovery codes.

Hope this helps.

Cheers,
Daniil

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Bitbucket

New improvements to user management in Bitbucket Cloud 👥

Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...

3,717 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you