We user Jira in my organization for Defect tracking. I am looking to extend this to Test Management Tool and also integrate with Bitbucket for CI/CD. The 2 add-ons that we are contemplating are Zephyr and TestRail.
Which one would be better in integrating and cost (We are a team of 3)?
When working in customer support, it’s crucial to calculate, analyze and monitor specific numbers, called KPIs (Key Performance Indicators). They go hand-in-hand with customer satisfaction, problem d...
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