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I don't receive email notifications

Daniel August 7, 2020

I am not receiving email notifications when a member of my team finishes a task or makes progress on a task. I checked junk mail and no email was found. I also verified that Trello creates an automatic email with the @Alen domain, and my email address I use is for the company. How do I get notifications to start, progress, and finish a task via my company email?

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Soumyadeep Mandal
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September 5, 2020

Hi @Daniel ,

Welcome to the community!

I think there might be a problem with your account settings!

Please read these articles & documents

https://blog.trello.com/on-email-notifications

https://help.trello.com/article/740-notifications-are-not-working

https://help.trello.com/article/793-receiving-trello-notifications

Rémi BERNIÈRES
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September 15, 2020

Yes, like said @Soumyadeep Mandal

1. Maybe you don't follow the card... You need to follow it or add you on the card.

2. Maybe it's a problem with your email who send emails on junk trash.

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