Im getting runner.bitbucket-pipelines.clone-container-failure error when running pipeline

[claytonabrahams]

This happens using a self-hosted runner. Everything was working until recently.

See below the runner logs:

[2022-03-22 10:46:04,174] Starting container.
[2022-03-22 10:46:04,364] Adding container log: /var/lib/docker/containers/4601662430cff842653feeb26e5dac62121f6f0cbd7f6d26754e8e33a99917a5/4601662430cff842653feeb26e5dac62121f6f0cbd7f6d26754e8e33a99917a5-json.log
[2022-03-22 10:46:04,365] Waiting on container to exit.
[2022-03-22 10:46:04,590] Adding container log: /var/lib/docker/containers/79e4dc280afe792d5f502db987cfdf2be3a99d08feea48261063c645b291e210/79e4dc280afe792d5f502db987cfdf2be3a99d08feea48261063c645b291e210-json.log
[2022-03-22 10:46:04,590] Waiting on container to exit.
[2022-03-22 10:46:04,593] Creating exec into container.
[2022-03-22 10:46:04,597] Starting exec into container and waiting for exec to exit.
[2022-03-22 10:46:04,902] Container has state (exitCode: Some(1), OOMKilled Some(false))
[2022-03-22 10:46:04,907] Removing container fb23e655-e801-5080-85d3-0ceba516a714_ac54a500-c8ce-467e-a0d7-2c45cdf5fe93_build
[2022-03-22 10:46:04,913] Not uploading caches. (numberOfCaches: 0, resultOrError: ERROR)
[2022-03-22 10:46:04,915] Not uploading artifacts. (numberOfArtifacts: 0, resultOrError: ERROR)
[2022-03-22 10:46:04,915] Updating step progress to PARSING_TEST_RESULTS.
[2022-03-22 10:46:05,339] Appending log line to main log.
[2022-03-22 10:46:05,342] Appending log line to log: {1df70d82-c8e6-49a5-b641-2d512016bfd6}.
[2022-03-22 10:46:05,384] Test report processing complete.
[2022-03-22 10:46:05,384] Removing container fb23e655-e801-5080-85d3-0ceba516a714_ac54a500-c8ce-467e-a0d7-2c45cdf5fe93_clone
[2022-03-22 10:46:05,399] Removing container fb23e655-e801-5080-85d3-0ceba516a714_ac54a500-c8ce-467e-a0d7-2c45cdf5fe93_clone
[2022-03-22 10:46:05,404] Removing container fb23e655-e801-5080-85d3-0ceba516a714_ac54a500-c8ce-467e-a0d7-2c45cdf5fe93_build
[2022-03-22 10:46:05,408] Removing container fb23e655-e801-5080-85d3-0ceba516a714_ac54a500-c8ce-467e-a0d7-2c45cdf5fe93_system_auth-proxy
[2022-03-22 10:46:05,563] Removing container fb23e655-e801-5080-85d3-0ceba516a714_ac54a500-c8ce-467e-a0d7-2c45cdf5fe93_pause
[2022-03-22 10:46:05,878] Updating step progress to COMPLETING_LOGS.
[2022-03-22 10:46:06,341] Appending log line to main log.
[2022-03-22 10:46:06,395] Shutting down log uploader.
[2022-03-22 10:46:07,391] Tearing down directories.
[2022-03-22 10:46:07,394] Cancelling timeout
[2022-03-22 10:46:07,396] Completing step with result Result{status=ERROR, error=Some(Error{key='runner.bitbucket-pipelines.clone-container-failure', message='/tmp/fb23e655-e801-5080-85d3-0ceba516a714/tmp/clone_result', arguments={}})}.
[2022-03-22 10:46:07,862] Setting runner state to not executing step.
[2022-03-22 10:46:07,863] Waiting for next step.
[2022-03-22 10:46:22,650] Updating runner state to "ONLINE".

[claytonabrahams · Accepted solution]

I had my working set to '/tmp'

Also a volume 'tmp/bitbucket' pointing to '/tmp'

somehow that configuration creates '/tmp/hash/tmp/clone_result' instead of '/tmp/bitbucket/hash/tmp/clone_result'

I changed my volume back to '/tmp' and it worked again.
I cant remember how or why I changed it to be '/tmp/bitbucket' though.

Thank you Pravin and Norbert from bitbucket support for your help

[Ahmed]

Hello.. I'm facing the same issue, when starting container on RHEL machine, it get stuck in cloning step and logs aren't showing much details.