One for the books: Sonya Siderova, nave (https://getnave.com), gave us a comprehensive overview about flow metrics in Kanban and how they help us to continually improve our workflows without judging people. 🙏 Now on YouTube: https://youtu.be/mc2U-4B48QI and all the details and her slides here: https://aug-bb.atlassian.net/wiki/x/AYCYTQ