unable to run elastic agent on ec2

Gabriel Kaputa August 29, 2016

Hi, i'm unable to run the elastic agent on ec2, this is the content of /home/bamboo/bamboo-elastic-agent.out

 

Syncing Elastic Bamboo Agent files...
2016-08-29 13:47:29,694 INFO [main] [S3Sync] Syncing from: bamboo-agent-release-eu-c1/5.12.4-D20160704T134120/aa02e30788f7683b8f5431d112a3a6dec65b44065b68d45b46c102a9452b0435/ to /opt/bamboo-elastic-agent
2016-08-29 13:47:33,963 INFO [main] [S3Synchroniser] Syncing s3://bamboo-agent-release-eu-c1/5.12.4-D20160704T134120/aa02e30788f7683b8f5431d112a3a6dec65b44065b68d45b46c102a9452b0435/ to /opt/bamboo-elastic-agent
2016-08-29 13:47:33,964 INFO [main] [AmazonClients] Detecting bucket location for [bamboo-agent-release-eu-c1]
2016-08-29 13:47:35,224 WARN [main] [AmazonClients] Unable to get bucket location for [bamboo-agent-release-eu-c1], using default. Error: com.amazonaws.services.s3.model.AmazonS3Exception: Access Denied (Service: Amazon S3; Status Code: 403; Error Code: AccessDenied; Request ID: E65F0E5DDB161097), S3 Extended Request ID: sCPjXw3WYC4z2g1JPvI3YICbBMq7hof0sazlaUkXfzokPOhVNzJFDGfseofzOio5pZXMHpZ4F7M=
2016-08-29 13:47:35,224 INFO [main] [S3Synchroniser] Fetching the list of remote objects...
2016-08-29 13:47:35,241 ERROR [main] [ElasticAgentInstaller] Unable to access S3 bucket, dumping the route table:
2016-08-29 13:47:35,241 INFO [main] [ElasticAgentInstaller] Starting [route, -n]
Exception in thread "main" java.io.IOException: Cannot run program "route": error=2, No such file or directory
at java.lang.ProcessBuilder.start(ProcessBuilder.java:1048)
at com.atlassian.bamboo.agent.elastic.installer.ElasticAgentInstaller.runCommand(ElasticAgentInstaller.java:133)
at com.atlassian.bamboo.agent.elastic.installer.ElasticAgentInstaller.dumpRouteTable(ElasticAgentInstaller.java:123)
at com.atlassian.bamboo.agent.elastic.installer.ElasticAgentInstaller.install(ElasticAgentInstaller.java:83)
at com.atlassian.bamboo.agent.elastic.installer.ElasticAgentInstaller.main(ElasticAgentInstaller.java:197)
Caused by: java.io.IOException: error=2, No such file or directory
at java.lang.UNIXProcess.forkAndExec(Native Method)
at java.lang.UNIXProcess.<init>(UNIXProcess.java:248)
at java.lang.ProcessImpl.start(ProcessImpl.java:134)
at java.lang.ProcessBuilder.start(ProcessBuilder.java:1029)
... 4 more

 

any ideas how to solve it?

thanks

1 answer

1 vote
Przemek Bruski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 29, 2016

I've refreshed the permissions, can you check now?

Gabriel Kaputa August 29, 2016

now worked fine. how can we make sure this won't happen again? what was the problem?

thanks!

Przemek Bruski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 29, 2016

Amazon added a new IP range and we didn't have it whitelisted. That happens very rarely, it's unlikely to happen to you again.

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