trying to create an EBS snapshot

Hi Guys, 

I'm running on Bamboo OnDemand and,

following online documentationhere, I'm trying to create an EBS snapshot from a Linux Standard Image.

So far, I can access the elastic instance via SSH as a root user.

But then, when running the first script from directory /opt/bamboo-elastic-agent/bin/ 30, I got the following error :

Insufficient security files. Need /root/cert.pem /root/pk.pem.

How do I fix this error ? I don't know where to find the missing files.


Thank you for your help smile


1 answer

1 accepted

This widget could not be displayed.


It's been a while since I've messed with this, but I think you can look here for your answer (Generating your AWS private key file and your certificate file).

If that's not sufficient or your still having problems let me know.


Sorry, I should have read more carefully the documentation, it was clearly explained inside. Thanks a lot Kristen for pointing me towards the part I missed :) best regards, J

No problem! From personal experience, I know how easy it is to get bogged down navigating the documentation and thus miss something. Good luck!

Hi I experience the same thing and I have followed the instructions in the link as provided by Kristen to upload the certificate and private key to the bamboo server. Though Im not sure what you mean here Kristen - so now I have the key and the cert on the Bamboo server how does that affect the still missing files on the elastic agent? regards Thomas

So - the simple solution as described in the instructions is to enable "Upload AWS account identifiers to elastic instances." Thomas

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

139 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you