review branches automatically created in bamboo plan but build not started Edited

Recently our bamboo has below issue:

It still can automatically create a review branch in bamboo plan whenever a review branch is created in bitbucket. But the weird thing is that the build of the review branch is not started automatically, we went to atlassian-bamboo.log and got below error message:

2017-09-27 15:32:22,256 ERROR [AtlassianEvent::0-BAM::EVENTS:pool-1-thread-1] [AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [com.atlassian.stash.plugin.remote.event.StashBranchCreatedRemoteEvent@570d39ec[branchName=review/DEVOPS-1308,repositoryProject=RIN,repositorySlug=atlassian,committer=ichan,sourceId=fbac0e95-d8dc-3af8-8023-4972a8d31bd1,sourceUrl=]] from the invoker [SingleParameterMethodListenerInvoker{method=public void,}]

Does anyone have ideas what is wrong?



We restarted bamboo server and seems like the issue is gone, I also got the new log and paste it here for a comparison, seems like the problematic log has one more line stating this:


2017-09-27 15:58:04,139 WARN [11-BranchJiraLinkingBackgroundThread:pool-18-thread-49] [JiraBranchLinkingServiceImpl] Could not link branch 'DEVOPS-1308' to branch 'Research Infrastructure 2 - atlassian.tests - review-DEVOPS-1308'. Authentication required.


No idea what kind of authentication is required?



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