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how do i keep the remote agents online

Hector Magnanao January 19, 2017

i have 2 remote agents that keep going offline.  how do i keep it online

2 answers

2 votes
Rich Duncan
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January 19, 2017

Which OS are they running on?  The agents default startup script will detect that they fail and restart them.  If they are continually failing and restarting, check the agent log.

 

-Rich

1 vote
Nic Brough -Adaptavist-
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January 19, 2017

Read the log file to find out why they are stopping, and fix that.

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