endless running build with local agent


we have many projects running without errors. But sometimes we have a build process dying the agent is running and doesn't react to 'Stop build' command. The process was working for man builds and hasn't changed.

There is no error in build log and in bamboo log file.

The only way to end this process at the moment is to stop bamboo, kill all task of the bamboo user and start bamboo again.

Is there a way to end the process without killing bamboo or identify the real problem?



2 answers

Hi Julian,

Is the build picked up by the agent when you are trying to stop it or the agent dies when build is queued: https://jira.atlassian.com/browse/BAM-14611? What version of Bamboo are you using?




I think this might require more investigation and qualifies for support case.

Hi Sepideh,

We use Atlassian Bamboo version 5.6.0 build 4409.

The build was not queued. We have always free agents. The build is triggered by a commit in stash and the agents starts with the checkout from our stash.

The last lines of build log:
Submodule path 'Web/typo3conf/ext/realurl': checked out '994d051777f02da782bac0e170c5e80946a418e8'
Initialized empty Git repository in /var/atlassian...

last line of bamboo log for this build
...[VcsCheckoutTask] PROJECT-JOB1-128: Updating source code to revision: c3392...

When i try to stop the agent i get an exception like 'Agent doesn't react to kill command' and nothing happens. Maybe it is a problem in communication between bamboo and stash.


Hi Julian, Can you please open a support ticket at https://support.atlassian.com and link to this question? As also noted by my colleague Krystian, we need to do more investigation for this issue. Thank you. Cheers, Sepideh

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Thursday in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

5,380 views 21 17
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you