can't connect to bamboo server

[guy moore]

I get this in the log file when I try to connect to our test bamboo server: http://bamboo002.hq.viviport.com/:8085

2016-06-28 16:07:15,478 INFO [http-nio-8085-exec-12] [AccessLogFilter] 192.169.0.163 GET http://bamboo002.hq.viviport.com:8085/ 940816kb
2016-06-28 16:07:15,484 WARN [http-nio-8085-exec-12] [AuthorizationLoggerListener] Authorization failed: org.acegisecurity.AccessDeniedException: Access is denied; authenticated principal: org.acegisecurity.providers.anonymous.AnonymousAuthenticationToken@9055c2bc: Username: anonymousUser; Password: [PROTECTED]; Authenticated: true; Details: org.acegisecurity.ui.WebAuthenticationDetails@b364: RemoteIpAddress: 192.169.0.163; SessionId: B6BC99F149266F3F5C635F1274EEA79E; Granted Authorities: ROLE_ANONYMOUS; secure object: com.atlassian.bamboo.webwork.StarterAction@55e1aabb; configuration attributes: [WW_READ, GLOBAL_READ]
2016-06-28 16:07:15,495 INFO [http-nio-8085-exec-13] [AccessLogFilter] 192.169.0.163 GET http://bamboo002.hq.viviport.com:8085/userlogin!default.action?os_destination=%2Fstart.action 940226kb

I don't even get a login screen, but instead get:

      This site can’t be reached

            bamboo002.hq.viviport.com refused to connect.

Since I get errors in the log file, I clearly have connected, albeit briefly, to the bamboo server.

I had started bamboo up yesterday and logged in with a local user account and installed a stash-destined plugin into bamboo, by mistake. The "upload" failed, as it should. Then I shut down the bamboo server.

Today, I started bamboo up again, but I cannot connect, and I believe nothing has changed in the world since yesterday.

I then proceeded to upgrade bamboo software from 5.9.1 to 5.12.2.1, hoping that would fix something. It didn't.

I have our test Bitbucket server on the same machine, and have no problem browsing from my laptop to http://bamboo002.hq.viviport.com:7990/

I have no idea what could be wrong. Is there something in the postgresql database that I need to change?

Is there a setting in the setenv.sh that needs to change.

I'll take any advice as I am at wit's end.

[guy moore]

I can connect via telnet to port 8085 on the bamboo machine:

$ telnet localhost 8085
Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.