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bamboo build page keeps on reloading - where to find logs?

Jim Wigginton October 17, 2023

The Bamboo Build page keeps on reloading, as depicted in this video:

https://www.youtube.com/watch?v=aVDyv0gi0ZM

https://community.atlassian.com/t5/Bamboo-questions/When-building-a-plan-Bamboo-is-page-reloading-like-mad/qaq-p/822637 describes a similar problem. Here's what that post says:

Your catalina.out or atlassian-bamboo.log should tell you what's going on.

Where would I find these logs? https://confluence.atlassian.com/bamboo/logging-in-bamboo-289277239.html suggests that they're in the <Bamboo-Home>/shared/builds/ directory. But where is that directory?

https://confluence.atlassian.com/bamboo/locating-important-directories-and-files-289277247.html offers this nugget:

When you installed Bamboo, you specified the location for the Bamboo installation directory, where Bamboo application files are stored

I didn't install Bamboo. I was hired after it was installed.

There's a /media/atlassian-data/ directory but I'm not seeing a shared/builds directory in that or any of the subdirectories that I went into. There is a /media/atlassian-data/docker/ directory which prompted me to do sudo docker ps. I saw that there was a docker container running and I did "sudo docker exec -it <container-name> bash" but nothing in the docker container looked like a match, either.

Any ideas?

1 answer

0 votes
Charlie Misonne
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 18, 2023

Does the issue persist after a Bamboo restart?

About the log files:

  • catalina.out is in the install directory of the Bamboo application (not agent)
  • atlassian-bamboo.log is in de data directory of the Bamboo application (not agent)

Make sure you are on the Bamboo server and not on an Bamboo Agent server. Agent's are often installed on different machines than the actual application.

You'll have to find our where Bamboo has been installed. If Bamboo is running in a container the catalina.out is likely to be inside the container while atlassian-bamboo.log should be on some persistent volume outside the container.

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