Win8: Git submodule failed from bamboo, please help

I encounter a problem on Win8, when clone submodule from bamboo, detail is as below:


Submodule 'jni' (git@xxxxx.git) registered for path 'jni'

Cloning into 'jni'...

Permission denied (publickey).

fatal: Could not read from remote repository.

Please make sure you have the correct access rights and the repository exists.


The Bamboo agent is installed on Win8 64bit with Administator account, the repository include a submodule, when running the sync source code job, it always failed at the submodule – 'permission denied'.

I searched the forum, and found a saying "Git doesn't ask bamboo for private key, but just use whatever is available in ~/.ssh". But I confirmed under the C:\Users\Administrator\.ssh, there is the correct id_rsa. because I manually run git submodule on the machine, it works but from bamboo, doesn't.

Then I found bamboo calling git use the profile of "System" on Win8, not "Administrator" like Win7 does. Does that mean the private key need be located at System's home folder? or even bamboo agent need be installed by System account?

What I should do?  Any suggestions? I need Win8 to build, please help, thanks. 

1 answer

This widget could not be displayed.

This was resolved after setting a environment variable HOME=C:\Users\Administrator and restart bamboo agent service....

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

258 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you