Unable to read cipher data for 0

[Jonas Andersson]

Hi,

I seem to get the error "Unable to read cipher data for 0" every time i try to add a shared credential in bamboo. Same error occure when i try to add a repo from Bitbucket.

The problem reminds of this:

https://community.atlassian.com/t5/Questions/bamboo-cipher-keys-are-seemingly-not-generated/qaq-p/277225

With the exception that bamboo HAS access to the filesystems, and will replace a removed cipher file with a new file (32 bytes).

This happens on Bamboo 5.15.5 build 51518 when adding repos from Bitbucket v4.14.3.

I started a case with atlassian a week back but except for pointing out that bamboo needs to be able to write to the filesystem (something i told them when opening the ticket) they are now aiming on reverting the upgrade that might have caused it, redo the upgrade again, and expect a completely different end-results, which i am prone to not believe..

Has anyone run into the "Unable to read cipher data for 0" during other circumstances (i.e. not due to lack of permissions on filesystem)?

Thankful for anything that can push this forward.

[Przemek Bruski]

There should be a fatal error reported in the log file when that happens. What does it say?

[Jonas Andersson]

{noformat}

2017-05-09 14:41:26,515 FATAL [16-ImmutablePlanCacheServiceImpl.initialiseCache:pool-31-thread-1] [InstanceSecretStorage] Database part of instance key is unavailable
2017-05-09 14:41:26,516 FATAL [16-ImmutablePlanCacheServiceImpl.initialiseCache:pool-31-thread-1] [InstanceSecretStorage] Cipher initialisation vector is unavailable
2017-05-09 14:41:26,516 FATAL [16-ImmutablePlanCacheServiceImpl.initialiseCache:pool-31-thread-1] [SecretEncryptionServiceImpl]
java.lang.IllegalArgumentException: Unable to read cipher data for 0
at

{noformat}

[Przemek Bruski]

So your problem is that the database part of the key is missing, not the filesystem part. One reason for that is that you've deleted the content of BANDANA table, the other is that you may have done some database juggling during upgrade and ended up using unupgraded database with an upgraded home directory.

[Jonas Andersson]

Yes, that's one of the steps described here:

https://community.atlassian.com/t5/Questions/bamboo-cipher-keys-are-seemingly-not-generated/qaq-p/277225/comment-id/50431#M50431

Lesson learned..

[Jonas Andersson]

Przemyslaw, do you know what keys in the BANDANA table that the keys rest in? Will try to extrude them and reinsert them into the database again.

[Przemek Bruski]

Anything that matches '%instance.cipher%'.

[Jonas Andersson]

No good still.. Have to take the windows approach on this (reinstall and try again). Can only hope this never happens on our production, because then i will lose my job.

[lamarant]

so are you still employed? I just got the same error on a fresh/new install.

[Ashley Lewis]

I'm also getting this on a new install