Requirements are not being met by shared capabilities

[Matthew Casperson]

We have remote agents hosted in AWS, and only in AWS. I have added the custom shared remote capability with the key "AgentLocation" and value "AWS".

I then created a build plan, and added the requirement "AgentLocation equals AWS". With this requirement enabled, I get the error message "No agents meet this job's requirements".

However, when I click the details of the requirement, the details page correctly reports that "All remote agents" support this requirement.

Have I missed a step somewhere? How is it that "No agents meet this job's requirements" when "All remote agents" support this requirement?

I am using Atlassian Bamboo version 5.9.0 build 5914 - 03 Jun 15

[Matthew Casperson]

I just noticed https://jira.atlassian.com/browse/BAM-15274, which seems to have a similar issue.

[Mike Friedrich]

Another possibility is if you used the "dedicate agent" feature. Dedicated agents do not count.

[Mike Friedrich]

That's both directions, if you have this job using dedicated agents, then it won't use any others.