My Remote agent is Offline.How make it online
Hi Sam,
I would start by looking at the Diagnosing Remote Agent Connectivity section of Troubleshooting Remote Agents:
From the agents side verify the following:
From the Server side verify the following:
Review the Diagnosing Remote Agent Connectivity section of Troubleshooting Remote Agents for steps you can take to verify the above. If everything checks out let us know and we'll go from there.
Cheers,
Branden
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