Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Problem when install Bamboo latest version

Good evening,
during the Bamboo installation, a bamboo error occurs because healt check failed.
He manages to create tables on the database but will not start.

Bamboo.PNGThanks a lot!


1 answer

0 votes
Andy Heinzer Atlassian Team Nov 08, 2017


The error messages actually contain the steps to follow to identify and correct this problem.  Just above that stack trace is a pair of URLs to follow to correct those problems.   This problem happens because your database has not be setup correctly for Bamboo.   I can see that the isolation level is incorrect on the database and that the collation in use on the database also appear to be incorrect given that error message.   The good news is that there is a way to fix both of these problems at the same time.

I would recommend that you actually create a new empty database.   It's important to follow closely the steps in in order to make sure that you setup this database with the correct isolation level and collation type that are appropriate for Bamboo.  

Is this a fresh installation?  Or is this an upgrade to Bamboo?

If this is a fresh install, then you should have no problems with just dropping the existing database, and following that guide very closely in order to create this new database and connect it to this specific Bamboo install.   Please let me know if this is an upgrade as there will likely need to be other steps taken in order to both maintain your data and correct the database setup.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bamboo

Bamboo Data Center on Kubernetes

Hi, If you are running self-managed environments and looking to adopt modern infrastructure, Bamboo Data Center can now be deployed in a Kubernetes cluster. By leveraging Kubernetes, you can easily...

64 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you