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Not able to login after reboot with Trial Babmboo CI

Amit Bisht September 27, 2017

Not able to login after reboot with Trial Babmboo CI on linux .

 

For got password also no working please help 

1 answer

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somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 27, 2017

Hi Amit,

I'm sorry to hear that you're not able to access Bamboo.  If you have access to the database you can reset the password using the instructions in Restoring passwords to recover admin users.  As long as you're sure the admin is an internal user here are the instructions to Replace the Administrator password:

Bamboo does not store passwords in plain text in the database, but uses hashes computed from the original password. You instead cut and a paste a hash, rather than the plain password, over the existing password. Below is the hash for the password admin

x61Ey612Kl2gpFL56FT9weDnpSo4AV8j8+qx2AuTHdRyY036xxzTTrw10Wq3+4qQyB+XURPWx1ONxp3Y3pB37A==

To change the password to admin for a given username:

  1. Shutdown Bamboo
  2. Connect to your database. run this SQL on your database: select * from USERS where NAME='admin'

  3. If you are using LDAP integration for user managment (not only authentication) then your admin user will be in a different table. The SQL to run is:

    update USERS set PASSWORD = 'x61Ey612Kl2gpFL56FT9weDnpSo4AV8j8+qx2AuTHdRyY036xxzTTrw10Wq3+4qQyB+XURPWx1ONxp3Y3pB37A==' where NAME = 'USER_NAME_FROM_STAGE_ONE'
    
  4. Start Bamboo
  5. Login with your username and your password is now admin

Cheers,

Branden

Alexey Chystoprudov
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 27, 2017

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