The following investigation/troubleshooting steps can be useful:
Divide and conquer
Where is the problem?
▶︎ What is the behavior in the agent machine to checkout the same repository from terminal? (no Bamboo involvement)
▶︎ If the checkout is slow in the terminal, what happens if we do the same thing in the Bitbucket server machine? (no network delay)
The problem is in Bamboo, but where?
▶︎ Try to clean the caches Cog icon >> Overview >> Repository settings select the affected cache and delete it
▶︎ Check if you have git installed and the right capability configured in Bamboo (Defining a new version control capability - Atlassian Documentation). Bamboo has an embedded git client (JGit), but the native server installation of Git has lots of improvements in performance if compared with JGit.
▶︎ Check the log files: From server side: Unix like: <Bamboo_Install>/logs/catalina.out Windows : <Bamboo_Install>/logs/bamboo-stdout.<DATE>.log From the agent side: <Bamboo_Agent_Home>/atlassian-bamboo-agent.log
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