How do I configure Bamboo to send plain text emails for all users?

I want to change our Bamboo server notifications to use plain text since our email client is not handling the html emails well. Is there a way to change that for all users at once and can is set it as default?

1 answer

1 accepted

0 votes
Accepted answer

There is no easy way to do that, but Bamboo should actually use Mime/MultiPart format to send emails and they should be correctly displayed by your email client. If not, this is feasible for an Atlassian Support request I guess.

See here for some reading: 

https://confluence.atlassian.com/bamboo/modifying-notification-templates-289276982.html

Thanks for your suggestions Radoslaw. I'm sure that the formating problem of the HTML emails is caused by our email client, it's pretty ancient. I will contact the Atlassian Support and will update this question with the solution they suggest.

After contacting the Atlassian support they confirmed that there is no easy way to change this behaviour for all user at once.
You can fiddle with the database directly but that's no supported way.

Fortunately I was right with my suggestion, that the problem was caused by our ancient mail client and it could be fixed in its settings. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Tuesday in Bitbucket

Upgrade Best Practices

Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...

158 views 3 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you