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Export Bamboo Cloud Fails

I am trying the Export Bamboo Cloud function but it fails. There are no running builds but the process hangs with the message,

We're pausing your Bamboo Cloud instance. Please make sure there are no stale builds in your build queue.

After about 15 minutes it stops with the error that the server cannot be stopped and advises to contact support.

I've looked for a way to manually pause it but couldn't find it. Any advice ?

1 answer

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Please contact support at, they will be happy to help you with Bamboo Cloud instance export

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