Elastic agent and licensing issue

[Leonid Fot]

Hello everyone,

i came across an issue when an elastic agent is not connecting to a fresh new single remote agent licensed Bamboo server with following reason:

Caused by: com.atlassian.bamboo.license.BambooLicenseException:
Cannot register additional remote agent. You have reached the limit
for the number of remote agents you can have. Please upgrade your license.

It looks to be similar to BAM-3509 with only difference - it is the fresh installation of the Bamboo server and it is the first start of the agent in this environment. 10 min delay between first and second registration attempt didn't help.

Server/Agent version is 5.14.4.1

Does anyone have an idea how to fix/workaround this issue?

Best regards,

Leo

[Leonid Fot · Accepted solution]

Problem solved, i was using the "normal" agent distribution in custom AMI instead of special "elastic" one, that works trough the tunnel and license for which is reserved on the EC2 instance startup.

Here is the link to the elastic remote agent distribution:

https://maven.atlassian.com/content/repositories/atlassian-public/com/atlassian/bamboo/atlassian-bamboo-elastic-image/

[Alexey Chystoprudov]

Please contact support team at support.atlassian.com