I have the following scenario: I have two of Agents (Agent A and Agent B) and three plans (Plan A1, Plan A2 and Plan B1). Both Agents have the same capabilities, Plan A1 and PlanA2 have same requirements, however Plan B has different requirements than Plan A1 and Plan A2. I dedicated Agent A to Plan A1 and Plan A2, we are noticing that even though, Agent B has the same capabilities, it will not build Plan A1 or Plan A2 if any of them are idled, while Agent A builds either Plan A1 or Plan A2. We thought that Agent B would still be shared across any builds that meets the build requirements. We are assuming that once you dedicate an agent to a plan, only that the dedicated agent can build the plan.
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
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