Cannot start bamboo after NullPointerException

[Martin Woelke]

My Bamboo server fails to start with the following output (any help is greatly appreciated):

2014-09-09 14:43:12,555 INFO [localhost-startStop-1] [RetryingTaskExecutor] Task 'Retrieving XPF-WIN' threw java.lang.NullPointerException, aborting.
2014-09-09 14:43:12,555 FATAL [localhost-startStop-1] [BambooContainer] Cannot start bamboo
java.lang.RuntimeException: java.lang.NullPointerException
	at com.atlassian.bamboo.executor.RetryingTaskExecutor.rerun(RetryingTaskExecutor.java:120)
	at com.atlassian.bamboo.executor.RetryingTaskExecutor.runTask(RetryingTaskExecutor.java:88)
	at com.atlassian.bamboo.executor.RetryingTaskExecutor.retry(RetryingTaskExecutor.java:191)
	at com.atlassian.bamboo.plan.cache.ImmutablePlanManagerImpl.getPlanByKey(ImmutablePlanManagerImpl.java:129)
	at sun.reflect.GeneratedMethodAccessor210.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:304)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
	at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:106)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
	at com.sun.proxy.$Proxy78.getPlanByKey(Unknown Source)
	at com.atlassian.bamboo.plan.cache.ImmutablePlanCacheServiceImpl$1$1.call(ImmutablePlanCacheServiceImpl.java:88)
	at com.atlassian.bamboo.plan.cache.ImmutablePlanCacheServiceImpl$1$1.call(ImmutablePlanCacheServiceImpl.java:80)
	at com.atlassian.bamboo.plan.cache.CacheLoadContextSupport.callRethrowingExceptionsAsRuntimeExceptions(CacheLoadContextSupport.java:145)
	at com.atlassian.bamboo.plan.cache.CacheLoadContextSupport.access$200(CacheLoadContextSupport.java:21)
	at com.atlassian.bamboo.plan.cache.CacheLoadContextSupport$4$1.doInHibernate(CacheLoadContextSupport.java:122)
	at org.springframework.orm.hibernate.HibernateTemplate.execute(HibernateTemplate.java:370)
	at org.springframework.orm.hibernate.HibernateTemplate.execute(HibernateTemplate.java:337)
	at com.atlassian.bamboo.plan.cache.CacheLoadContextSupport$4.doInTransaction(CacheLoadContextSupport.java:116)
	at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:127)
	at com.atlassian.bamboo.plan.cache.CacheLoadContextSupport.load(CacheLoadContextSupport.java:109)
	at com.atlassian.bamboo.plan.cache.ImmutablePlanCacheServiceImpl$1.load(ImmutablePlanCacheServiceImpl.java:98)
	at com.atlassian.bamboo.plan.cache.ImmutablePlanCacheServiceImpl$1.load(ImmutablePlanCacheServiceImpl.java:67)
	at com.google.common.cache.CustomConcurrentHashMap$ComputingValueReference.compute(CustomConcurrentHashMap.java:3426)
	at com.google.common.cache.CustomConcurrentHashMap$Segment.compute(CustomConcurrentHashMap.java:2322)
	at com.google.common.cache.CustomConcurrentHashMap$Segment.getOrCompute(CustomConcurrentHashMap.java:2291)
	at com.google.common.cache.CustomConcurrentHashMap.getOrCompute(CustomConcurrentHashMap.java:3802)
	at com.google.common.cache.ComputingCache.get(ComputingCache.java:46)
	at com.atlassian.bamboo.collections.AlwaysInvalidatingCacheDecorator.get(AlwaysInvalidatingCacheDecorator.java:66)
	at com.atlassian.bamboo.collections.AlwaysInvalidatingCacheDecorator.getUnchecked(AlwaysInvalidatingCacheDecorator.java:100)
	at com.atlassian.bamboo.plan.cache.ImmutablePlanCacheServiceImpl.internalGetPlanByKey(ImmutablePlanCacheServiceImpl.java:389)
	at com.atlassian.bamboo.plan.cache.ImmutablePlanCacheServiceImpl.getImmutablePlanByKey(ImmutablePlanCacheServiceImpl.java:184)
	at com.atlassian.bamboo.plan.cache.ImmutablePlanCacheServiceImpl.initialiseCache(ImmutablePlanCacheServiceImpl.java:309)
	at com.atlassian.bamboo.container.BambooContainer.initialisePlans(BambooContainer.java:377)
	at com.atlassian.bamboo.container.BambooContainer.start(BambooContainer.java:273)
	at com.atlassian.bamboo.upgrade.UpgradeLauncher.upgradeAndStartBamboo(UpgradeLauncher.java:154)
	at com.atlassian.bamboo.upgrade.UpgradeLauncher.contextInitialized(UpgradeLauncher.java:41)
	at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4887)
	at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5381)
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
	at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1559)
	at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1549)
	at java.util.concurrent.FutureTask.run(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NullPointerException
	at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:187)
	at com.atlassian.bamboo.deletion.NotDeletedPredicate.apply(NotDeletedPredicate.java:28)
	at com.atlassian.bamboo.deletion.NotDeletedPredicate.apply(NotDeletedPredicate.java:9)
	at com.google.common.collect.Iterators$7.computeNext(Iterators.java:645)
	at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:141)
	at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:136)
	at com.google.common.collect.Lists.newLinkedList(Lists.java:217)
	at com.atlassian.bamboo.plan.AbstractChain.getStages(AbstractChain.java:53)
	at com.atlassian.bamboo.plan.PlanHibernateDao$1.doInHibernate(PlanHibernateDao.java:80)
	at com.atlassian.bamboo.plan.cache.CacheLoadContextSupport$5.execute(CacheLoadContextSupport.java:179)
	at org.springframework.orm.hibernate.HibernateTemplate.execute(HibernateTemplate.java:337)
	at com.atlassian.bamboo.plan.PlanHibernateDao.getPlanByKey(PlanHibernateDao.java:67)
	at sun.reflect.GeneratedMethodAccessor212.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:304)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
	at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:106)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
	at com.sun.proxy.$Proxy42.getPlanByKey(Unknown Source)
	at com.atlassian.bamboo.plan.PlanManagerImpl.getPlanByKeyIfOfType(PlanManagerImpl.java:132)
	at com.atlassian.bamboo.plan.PlanManagerImpl.getPlanByKeyIfOfType(PlanManagerImpl.java:148)
	at sun.reflect.GeneratedMethodAccessor211.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:304)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
	at com.atlassian.bamboo.security.acegi.intercept.aopalliance.AuthorityOverrideMethodSecurityInterceptor.invoke(AuthorityOverrideMethodSecurityInterceptor.java:29)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:106)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
	at com.sun.proxy.$Proxy45.getPlanByKeyIfOfType(Unknown Source)
	at com.atlassian.bamboo.plan.cache.ImmutablePlanManagerImpl$UnrestrictedPlanManager.getPlanByKeyIfOfType(ImmutablePlanManagerImpl.java:305)
	at com.atlassian.bamboo.plan.cache.ImmutablePlanManagerImpl.getChainByKey(ImmutablePlanManagerImpl.java:141)
	at com.atlassian.bamboo.plan.cache.ImmutablePlanManagerImpl.access$000(ImmutablePlanManagerImpl.java:49)
	at com.atlassian.bamboo.plan.cache.ImmutablePlanManagerImpl$2.call(ImmutablePlanManagerImpl.java:121)
	at com.atlassian.bamboo.plan.cache.ImmutablePlanManagerImpl$2.call(ImmutablePlanManagerImpl.java:117)
	at com.atlassian.bamboo.executor.RetryingTaskExecutor.rerun(RetryingTaskExecutor.java:108)

[LarsM]

Might be better if you contact support via support.atlassian.com - they'll be happy to help out!

[Martin Woelke]

You're correct. I wrote to the support and they managed to find a solution within a day.

[Krystian Brazulewicz]

As Lars mentioned contact Atlassian Support immediately. Instance not starting up qualifies as L1 (top priority) request which means you should be contacted within 4 hours.