Can't run Bamboo as a local user, just get a 503: Service Unavailable

I tried to change my Bamboo service (on Windows XP) to run as a local user rather than as the local system, following Atlassian's directions. When I make the change and restart the service, I get a "503: Service Unavailabe" error when I try to connect over HTTP.

The log files don't have any useful information. Any ideas how to fix that?

2 answers

1 accepted

I recommend getting in touch with support - they can help you from there.

For anyone else who has this problem, please first check that the account that the Bamboo service runs under has full control on the Bamboo home directory, and [read, write, execute] permissions on the installation directory. If it doesn't you will get a 503 error, but the logs will not tell you why because the user account that the service runs under does not have permission to write to the log.

Good luck

Suggest an answer

Log in or Join to answer
Community showcase
Renan Battaglin
Published May 18, 2017 in Bamboo

FAQ: How to Upgrade Bamboo Server

Bamboo 5.9 will no longer be supported after June 12, 2017. What does this mean? As part of our End of Life policy, Atlassian supports major versions for two years after the first major iteratio...

1,077 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot