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Builds are failing when agent running as a service

Hello Team,


I have a windows build agent which is configure to run maven builds. When I started running it as service , build are failing continuously with below error. 


Agent log on user is not Local System and ENV variables are correctly configured. Can someone help me to solve this issue.


PS: when agent is running as non service, builds are success.


2 answers

0 votes
Jeyanthan I Atlassian Team Apr 10, 2018

Hi Akhil,

I believe the English translation to the error is this:

<cmd> is not recognized as an internal or external command

We see this problem often, and it's often related to the SYSTEM path not working when using the agent as a Windows Service which is outlined in the below knowledge base article:

 Hope that helps.

0 votes
robhit Atlassian Team Apr 09, 2018

Hi Akhil,

The problem may need a thorough investigation. 

I would recommend opening a support ticket so that support engineers can help you.



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