Builds are failing to get triggered after the Bamboo 5.12.2 upgrade completion

Hello there,


As a result of our testing of the Bamboo upgrade from the current 5.7.2 version to the latest Bamboo version 5.12.2, we have run into a major issue: builds won’t get triggered from the Bamboo UI and log the following System Error:


Bamboo has detected one error.


LESA - SVC - 06.b content-admin-service - Unit Tests : Error encountered while triggering manual build: Could not generate next build number for 'LS-CSVCUT'

(16 Jun 2016, 9:27:07 AM, Occurrences: 2)


When viewing the error log, one can see the reason for the failure:


java.lang.RuntimeException: Could not generate next build number for 'LS-CSVCUT'

Caused by: java.lang.IllegalStateException: No build numbers record for plan LS-CSVCUT



The reason behind is quite obvious: the new DB table BUILD_NUMBERS being empty (as a result of the DB changes specific to the upgrade) does prevent all builds from generating the next build number. I do not recall any specific database instructions in the Bamboo upgrade steps by Atlassian that suggested a data migration: did we miss something and, if so, what should be done – as a pre- or post-upgrade – in order for that to be fixed and not become a show stopper? Does Atlassian have any data migration plan that should be followed during the upgrade procedure?


This is a blocking issue for us at this moment and your assistance/advice will be much appreciated.



Thank you in advance for a prompt response.


Sergei Jerdetski

DevOps Engineer

Health Language


Wolters Kluwer Health

4600 S Syracuse St, Suite 1200

Denver, CO 80237


720.446.2519 tel. 

4 answers

0 votes

@Sergei Jerdetski,

Please create request at Our support engineers will be happy to help you

Already done.

kindly request you to post the solution guide once you got from Atlassian support, that will really really helpful for all of Atlassian tool admins.


Hello Sergei,

Did you got solution to this issue, if yes could you please provide us that solution, that would be highly appreciated and helpful.


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