Bamboo startup fails

Tony Isaac February 23, 2018

This week I installed Bamboo on Windows for the first time. I was able to get the server working from the command line running on my own desktop. However, when I set up a Windows Scheduler task to start up the server, using a service account, it no longer starts up. Instead of a dashboard, I get the following bootstrap error:

Bamboo bootstrap failed: Could not make directory/ies: C:\Users\tisaac\bamboo-home

The user name under which the scheduler task is running is devservice, not tisaac. So I uninstalled and reinstalled, specifying C:\Users\Public\bamboo-home as the home directory. This worked, in the sense that the directory was created when I started up the task. However, when I navigate to localhost:8085, I get the same bootstrap error page as before, but with no new errors displayed.

Following is the log:

2018-02-23 13:45:45,419 INFO [localhost-startStop-1] [BootstrapLoaderListener] Starting BootstrapLoaderListener
2018-02-23 13:45:45,485 INFO [localhost-startStop-1] [lifecycle] *******************************
2018-02-23 13:45:45,486 INFO [localhost-startStop-1] [lifecycle] * Bamboo is starting up *
2018-02-23 13:45:45,486 INFO [localhost-startStop-1] [lifecycle] *******************************
2018-02-23 13:45:45,519 INFO [localhost-startStop-1] [ServletContextHolder] Setting servlet context: Bamboo
2018-02-23 13:45:45,842 INFO [localhost-startStop-1] [lifecycle] atlassian.org.osgi.framework.bootdelegation set to javax.servlet,javax.servlet.*,sun.*,com.sun.*,org.w3c.dom.*,org.apache.xerces.*,org.jboss.byteman.*,jdk.internal.reflect
2018-02-23 13:45:46,748 INFO [localhost-startStop-1] [BootstrapLoaderListener] App classloader is the same as web app classloader
2018-02-23 13:45:51,995 INFO [localhost-startStop-1] [lifecycle] Starting Bamboo 6.3.2 (build #60307 Fri Feb 02 05:26:09 CST 2018) using Java 1.8.0_161 from Oracle Corporation
2018-02-23 13:45:51,997 INFO [localhost-startStop-1] [lifecycle] Real path of servlet context: C:\Program Files\Bamboo\atlassian-bamboo\
2018-02-23 13:45:57,703 WARN [localhost-startStop-1] [AbstractDom4jXmlConfigurationPersister] Unable to move C:\Users\Public\bamboo-home\bamboo.cfg.xml4143142705335970140tmp to C:\Users\Public\bamboo-home\bamboo.cfg.xml. Falling back to non-atomic overwrite.
2018-02-23 13:45:57,741 INFO [localhost-startStop-1] [lifecycle] Bamboo home directory: C:\Users\Public\bamboo-home
2018-02-23 13:45:57,743 INFO [localhost-startStop-1] [lifecycle] Default charset: windows-1252, file name ecoding: Cp1252
2018-02-23 13:45:57,779 INFO [localhost-startStop-1] [UpgradeLauncher] Upgrades not performed since the application has not been set up yet.
2018-02-23 13:45:57,858 INFO [localhost-startStop-1] [CompressingFilter] CompressingFilter has initialized
2018-02-23 13:46:03,847 INFO [localhost-startStop-1] [SpringObjectFactoryProxy] Deferring initialisation of com.atlassian.bamboo.plugin.xwork.SpringObjectFactoryProxy
2018-02-23 13:46:07,944 INFO [localhost-startStop-1] [Dispatchers] Dispatcher org.apache.struts2.dispatcher.Dispatcher initialised
2018-02-23 13:46:08,411 INFO [localhost-startStop-1] [SpringObjectFactoryProxy] Deferring initialisation of com.atlassian.bamboo.plugin.xwork.SpringObjectFactoryProxy
2018-02-23 13:46:10,752 INFO [localhost-startStop-1] [AccessLogFilter] AccessLogFilter initialized. Format is: <user> <url> <starting memory free (kb)> +- <difference in free mem (kb)> <query time (ms)>
2018-02-23 13:46:10,908 INFO [localhost-startStop-1] [SpringObjectFactoryProxy] Deferring initialisation of com.atlassian.bamboo.plugin.xwork.SpringObjectFactoryProxy
2018-02-23 13:46:11,158 INFO [localhost-startStop-1] [Dispatchers] Dispatcher org.apache.struts2.dispatcher.Dispatcher initialised
2018-02-23 13:46:11,235 INFO [localhost-startStop-1] [SpringObjectFactoryProxy] Deferring initialisation of com.atlassian.bamboo.plugin.xwork.SpringObjectFactoryProxy
2018-02-23 13:46:11,926 INFO [localhost-startStop-1] [Dispatchers] Dispatcher org.apache.struts2.dispatcher.Dispatcher destroyed
2018-02-23 13:46:11,942 INFO [localhost-startStop-1] [CompressingFilter] CompressingFilter is being destroyed...
2018-02-23 13:46:11,942 INFO [localhost-startStop-1] [Dispatchers] Dispatcher org.apache.struts2.dispatcher.Dispatcher destroyed
2018-02-23 13:46:12,646 INFO [localhost-startStop-1] [BambooPluginManager] Plugin state will no longer be persisted.

1 answer

1 accepted

1 vote
Answer accepted
Christian Glockner
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 26, 2018

Hi Tony,

Is there any reason you're trying to start Bamboo from the Windows Scheduler? Have you tried configuring Bamboo to run as a Windows Service instead? We've got documentation on that at https://confluence.atlassian.com/bamboo/running-bamboo-as-a-windows-service-289277308.html and I'm fairly confident that this is the better way to go.

Cheers,

Christian

Premier Support Engineer

Atlassian

Tony Isaac February 26, 2018

Thank you! Yes, this is exactly what I want. There was nothing in the "Getting Started" guide that referenced this possibility.

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