Bamboo notification stopped working

Hello,

Broken build notifications used to work fine before but now this has stopped. All of our projects are configured as follows:
Failed Builds And First Successful Committers (users who have committed to the build)

 

we are using Bamboo v5.15.5

1 answer

0 votes

Hi Amrik,

  • Do you see anything in the Bamboo logs?
  • Does anything in your mail logs stand out?

I would suggest that you increase the logging to Debug per the information in Troubleshooting Notifications (Email & IM):

Debugging Mail Server

Bamboo uses JAVA Mail library to send email notification, To debug JAVA Mail:

  1. Shutdown Bamboo;
  2. Add the following parameter to the bamboo startup script:

    -Dmail.debug=true
  3. Add the following lines to <bamboo-install>/atlassian-bamboo/WEB-INF/classes/log4j.properties:

    log4j.logger.com.sun.mail=DEBUG
    log4j.logger.com.atlassian.bamboo.mail=DEBUG
  4. Start Bamboo and test the mail server configuration.

Once you have the logging turned to Debug, reproduce the issue and take a look at the log snippet from the time the message should have gone out and see if you can identify the issue.  If not, post the log snippet or attach the log and we'll take a look.

Cheers,

Branden

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